Copper Valley Internet performs system maintenance to ensure reliability of our services on a regular basis. During a maintenance window, you may experience delays, partial service, or complete disconnection. DSL users will be notified via your Copper Valley Internet email account.
The Support Team at Copper Valley Internet strives to maintain 99% uptime for critical services: Mail, DSL, and Web Hosting. Maintenance is essential to meeting this demand, and your patience is appreciated.
| Date | Times | Type |
| January 1st | 11 P.M. - 4 A.M. | Monthly |
| February 1st | 11 P.M. - 4 A.M. | Monthly |
| March 1st | 9 P.M. - 5 A.M. | Quarterly |
| April 1st | 11 P.M. - 4 A.M. | Monthly |
| May 1st | 11 P.M. - 4 A.M. | Monthly |
| June 1st | 9 P.M. - 5 A.M. | Quarterly |
| July 1st | 11 P.M. - 4 A.M. | Monthly |
| August 1st | 11 P.M. - 4 A.M. | Monthly |
| September 1st | 9 P.M. - 5 A.M. | Quarterly |
| October 1st | 11 P.M. - 4 A.M. | Monthly |
| November 1st | 11 P.M. - 4 A.M. | Monthly |
| December 1st | 9 P.M. - 5 A.M. | Quarterly |
If you are unable to connect to the Internet after the announced maintenance window, please unplug your DSL modem and plug it back in and then reboot your computer. If you are still unable to connect to the Internet, please call the Copper Valley Internet help desk at 834-HELP (834-4357) or 822-HELP (822-4357).