Business Local Telephone

Services & Rates

Plug into the most reliable landline telephone network in Prince William Sound and the Copper River Basin. Copper Valley Telecom offers everything from a basic no-frills landline to complex multi-line and multi-location phone systems enhanced with an array of useful calling features to help manage incoming and outgoing calls. Our business customers, both large and small, reap the benefits of becoming more efficient when they use our high quality voice mail service, on-demand conferencing, and features such as call forwarding. We install state-of-the-art key systems and PBX phone systems and offer a wide range of high capacity and specialized configurations for any business facility. In addition, skilled local customer service representatives, technicians and trouble desk staff are ready to answer questions, install new service at your location, and help you and your staff select and use calling features.

Business Simple - One Business Line

Business Simple Line Charge $19.60
E911 Charge (Valdez Only) $.75
Alaska Network Access Fee $4.25
Universal Access Surcharge $.02
Alaska Universal Service Fund Charge 9.3% (Changes Annually)
Federal Subscriber Line Charge $6.50
Federal Universal Service Charge 15.7% (Changes Quarterly
Total Before AUSF & FUSC $32.12
Access Recovery Charge $1.50


Business Simple - Two or Three Business Lines

Business Simple Line Charge $19.60
E911 Charge (Valdez Only) $.75
Alaska Network Access Fee $4.25
Universal Access Surcharge $.02
Alaska Universal Service Fund Charge 9.3%(Changes Annually)
Federal Subscriber Line Charge $9.20
Federal Universal Service Charge 15.7% (Changes Quarterly)
Total Before AUSF & FUSC $35.82
Access Recovery Charge $3.00


Business Complex - More Than Three Business Lines

Business Complex Line Charge $23.65
E911 Charge (Valdez Only) $.75
Alaska Network Access Fee $4.25
Universal Access Surcharge $.02
Alaska Universal Service Fund Charge 9.3% (Changes Annually)
Federal Subscriber Line Charge $9.20
Federal Universal Service Charge 15.7% (Changes Quarterly)
Total Before AUSF & FUSC $39.87
Access Recovery Charge $2.00
If the location where requesting phone service has not had service for quite some time and CVTC equipment has been moved to accommodate phone service at another location in neighborhood or if customer is requesting more phone lines than previously had there may also be a required $52.00 premise visit charge.
For new accounts, there may be a business deposit required, which usually runs $200.00 for first phone line and $100.00 per each additional phone line into your business. CVTC will waive deposit requirement if business has a letter for another utility showing good pay history or have had previous service with CVTC, which reflects good pay history.

Other Business Services

Copper Valley Telephone also offers a range of key systems, special circuits, phone sets, and auxiliary equipment to accommodate our business customer's varying needs. Please call the Copper Valley Telephone business office for equipment sales and leasing information.

Telephone Installation Fees / Service Order Fees

Central Office Charge $21.15
Service Order Charge $11.00
Above fees due at time of application.
There may be a required residential deposit, which usually runs $50.00 if local access only and $90.00 if long distance capable. CVTC will waive the deposit requirement if customer has a letter from another utility showing good pay history or if had previous service with CVTC, which reflects good pay history.
If location where requesting phone service has not had service for quite some time and CVTC equipment has been moved to accommodate phone service at another location in neighborhood, there may also be a required $52.00 premise visit charge.

Calling Features

Calling features are powerful tools that help manage incoming and outgoing calls. Our best deal on calling features is the Ultimate Value Pack, which includes 17 features for $2.50/month. Caller ID allows you to see who's calling and screen calls before answering. Call forwarding allows you to send calls coming into your home or business phone to any other phone such as a cell phone or another landline. Restrictions allow you to control access to long distance and other toll generating calls like collect calls, 3rd-party charge calls, calls placed to 1-900 numbers, and more. And, best of all, many of the features can be turned on the same day that the order is placed. Contact a customer service representative for help selecting features that best suit your personal or business needs.

Calling Feature Value Packs

Monthly Charge Additional Features
Ultimate Value Pack $2.50 Includes 17 features
Caller ID Value Pack 1
Get caller ID plus any other two Enhanced Calling Features
$6.50 $.75/month per feature
Caller ID Value Pack 2
Get caller ID, call waiting, and call forwarding
$3.25 $.75/month per feature

On Demand Conference Calling Plans

Monthly Charge Per Minute of Use (for each attendee) when caller is using a local access number. Per Minute of Use (for each attendee) when caller is using the Toll Free access number.
Package 1 $2.50 $.10 $.20
Package 2 $10.00 $.05 $.18
Package 3 $25.00 $.02 $.15
Conference Calling Set up Charge: $25

Voice Mail Packages

Copper Valley's flexible and convenient voice mail service makes history of troublesome answering machines and missed calls. Our voice mail system reliably takes messages for you even when the electricity is out or when your phone is busy. Our system sends a signal to your phone's voice-mail-indicator so that it beams red, notifying you that you have a waiting message. But our voice mail system doesn't stop there. It also offers message saving, forwarding, and most convenient of all, the ability to send an email message to you with your voice message attached!

Voice Mail Package Comparisons

Features Plus Deluxe
Price Per Month $4.95 $5.95
20 Messages X
30 Messages X
15 Min. Storage X
30 Min. Storage X
3 Min. Message X
5 Min. Message X
Message Kept 30 Days X
Message Kept 45 Days X
Message Waiting Indicator X X
1 Voice Mailbox, Multiple #'s X X
Distribution Lists X X
Message Forward X X
Express Messaging X X
Email Notification & Management X X
3 Sub Mailboxes X
9 Sub Mailboxes X
Web Portal Access X
Auto Attendant X
Greeting Only $4.95, 5 Min. Message Length - Requires Remote
Call Forwarding Services

Long Distance

Visit our Long Distance Services page for information on our long distance plans.

Value Packs Conference Calling